ANTIVIRUS
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That’s not an anti-virus program.
Customer: Oh, sorry…Internet Explorer.
E-MAIL
Tech support: How may I help you?
Customer: I’m writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter ‘a’ in the address, but how do
I get the circle around it?
PASSWORD
(1)Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
(2)Tech support: Your password is the small letter “a” as in apple,
a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
AND LAST BUT NOT THE LEAST...
Tech support: “Okay Bob, let’s press the control and escape keys
at the same time. That brings up a task list in the middle
of the screen. Now type the letter “P” to bring up the
Program Manager”
Customer: I don’t have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: “P”…..on your keyboard, Bob.
Customer: I’M NOT GOING TO DO THAT!
SCREEN SAVER
Customer: I have a huge problem. A friend has placed a screen saver
on my computer, but every time I move the mouse, it disappears.
GREAT VISION
Tech Support: 'Ok, in the bottom left of the screen, can you see
the 'OK' button displayed?'
Customer: 'Wow. How can you see my screen from there?'
KEYBOARD
Advisor: 'Press any key to continue.
Customer: I think my keyboard is old, I can't find the 'Any' key
on my kayboard.
COMPUTER
Advisor: Can you click on 'My Computer'?
Customer: I don't have your computer, just mine.
SEE...
Customer: My family in Australia use BT Softphone,I can see them
but they can't see me.
Advisor: What brand is your webcam?
Customer: What's a webcam?
PRINTERS
Customer: I have problems printing in red…
Tech support: Do you have a color printer?
Customer: Ohh, The colour of my printer is not red.